Maintenance & Service
VMS filling systems are known for highest quality, reliability and longevity. When faced with unexpected challenges we will assist our clients in every way possible to provide a positive outcome. We see ourselves not only as machine builders and designers but also above all as service partners for our clients.
Our service and customer care begin before our equipment is in everyday use. We provide complete on-site project management during installation and during the start-up. During the process we also provide hands-on training to client company personnel and before we leave the premises, all company personnel are thoroughly trained so that the production flows smoothly from start to finish.
All systems can only work as perfect as the surrounding conditions admit. Therefore, the serivce is vital for all machines. No matter, when or where, if necessary you can rely on our service technicians being at your site. A precautionary maintenance and a complete spare parts stock are additional quarantee for quality and longevity.
The scope of our maintenance includes:
- repair and precautionary maintenance on demand, also for third-party products
- maintenance contracts with defined time intervals